The Team Leader/Supervisor Apprenticeship is aimed at participants who can take responsibility for managing a team or a separate project.

Through the course you will learn how to support, manage, and develop team members, manage projects, plan, and monitor workloads and resources.

You will also be able to take responsibility for delivering operational plans, resolving problems, and building relationships.

The Level 3 Team Leader Apprenticeship will give you the opportunity to stand out at work during the apprenticeship as you showcase your work in a portfolio of real improvement projects and you will have a nationally recognised accreditation.

Requirements for study:

  • 20% of contracted time spent in off-the-job-training
  • Maths and English Functional Skills Level 2 (or equivalent) by completion of apprenticeship
  • 16-month programme

How the apprenticeship works:

  • The programme is over 16 months, plus 4 months for End Point Assessment (EPA)
  • Attendance at 9 face-to-face teaching days or online sessions for apprenticeship Standard content (approximately every 8 weeks), plus online mid module workshop sessions
  • Regular 6-week reviews with IRO coach and every 12 weeks with line manager to guide development opportunities
  • Access to online learning resources
  • Access to webinars for further learning and behavioural development
  • OneFile portfolio development
  • Preparation for EPA. EPA is with an independent assessment where apprentices demonstrate their new knowledge by delivering a work-based project and have a professional review of their apprenticeship learning
  • Access to IRO Introduction to Rail online course

Course content includes:

  • Level 3 Principles of Management and Leadership
  • Managing a team to achieve results
  • Building stakeholder relationships
  • Project Management
  • Managing daily activities to achieve results
  • Managing budgets and resources
  • Managing data and information
  • Managing own personal and professional development
  • IRO introduction to rail
  • IRO Customer and Stakeholder Delivery in Rail
  • IRO Introduction to Compliance, Safety and Risk
  • IRO Management skills on the Railway
  • IRO Quality in a High Performing Railway Level 3 Diploma in Principles of Management & Leadership


Level 3 Team Leader of Supervisor Apprenticeship Certificate

From Institution for Apprentices and Technical Education (IfATE)  

Rail Academy

Introduction to Rail online course plus livewebinar series leading to an IRO Certificate 

Level 3 Diploma in Principles of Management and Leadership

From Chartered Management Institution (CMI)