Rebecca Eden, IRO student | Institution of Railway Operators

Rebecca Eden, IRO student.

Rebecca Eden
Customer Host, Great Western Railway

Rebecca has recently completed her studies on the certificate level of our academic programme in Railway Operations Management and will be celebrating her success, at Glasgow Caledonian University, when she graduates in November 2017.
We caught up with Rebecca to find our more about her experience as an IRO student.


Can you tell us more about how you came to be a student on the certificate level of the academic programme?

I became a student on the certificate level of the academic programme as part of my employment with Great Western Railway (GWR). As an operations apprentice I was given the fantastic opportunity to study the course alongside my training and work on the apprentice scheme.

What did you most enjoy about the course? 

My studies gave me the chance to delve into parts of the railway you wouldn’t normally get to explore. You also get to meet Tutors who are from a wide range of backgrounds and are great to talk to.

I really enjoyed the trip to Great Cockcrow Railway at the start of the course where I had the opportunity to understand how signalling works (whilst having fun on miniature steam trains!) My studies allowed me to learn new skill sets, such as time management and organisation, which helped me to develop professionally and gain a full time role with GWR.

What advice would you give to someone who is currently thinking about studying on the  academic programme, but is still undecided/worried about the challenge? 

If you are currently undecided about whether or not to enrole on the academic programme then you have to realise that it is a challenge however, the feeling of passing each essay and each module will motivate you to continue achieving. I know that it did for me.

Do you feel that your studies have helped you with your first role in rail and your career ahead?

I do feel that my studies have helped me gain a full time role as a Customer Host with Great Western Railway because it showed the person conducting the interview that I am a committed individual who is dedicated and wants to develop/succeed as a person and on the railway. The amount of effort you put into your work is highly recognised and rewarded.

What advice would you give to current students on the course, perhaps in relation to how to succeed in their studies? Perhaps you might want to share some tips you would give your former self in regards to preparing for the assignments, lectures etc.?

The best advice that I could give you if you are currently in the middle of your studies or if you are due to start studying in October would be to management your time well and research essays thoroughly.

Another piece of advice would be to use the Tutors who are provided to you as they will guide you onto the right path. Using all of the resources that are provided to you and undergoing your research will really help you to succeed in your studies.

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